Appraising Performance provides an overview of the basics of conducting
performance appraisals. It provides guidelines and best practices for
evaluating and improving the work performance of employees, thereby
increasing quality and productivity.

Performance-Based Objectives

Establish performance expectations so that desired work results are
achieved in accordance with the organization's values and quality
standards.

Write a performance appraisal so that it reflects an objective evaluation
of the individual's work performance.

Prepare for a performance appraisal discussion so that there are no
barriers for an effective discussion.

Conduct a performance appraisal so that mutual understanding and
cooperation is achieved and a realistic development plan to improve
future performance is prepared.

Follow up on a performance appraisal so that future performance meets
expectations.

Lesson 1: Establishing Performance Expectations
Topic 1A: Appraise Performance
Topic 1B: Manage Performance
Topic 1C: Establish Performance Expectations

Lesson 2: Writing a Performance Appraisal
Topic 2A: Avoid Common Performance Rating Errors
Topic 2B: Gather Appraisal Information
Topic 2C: Rate Performance
Topic 2D: Ensure Legal Compliance

Lesson 3: Preparing for the Appraisal Discussion
Topic 3A: Prepare the Individual
Topic 3B: Arrange the Logistics
Topic 3C: Prepare Yourself

Lesson 4: Conducting the Performance Appraisal Discussion
Topic 4A: Discuss Your Ratings and Comments
Topic 4B: Resolve Performance Problems
Topic 4C: Cope with Discussion Difficulties
Topic 4D: Plan for the Future

Lesson 5: Following Up
Topic 5A: Evaluate the Effectiveness of the Appraisal Discussion
Topic 5B: Communicate Frequently
Topic 5C: Provide Ongoing Feedback and Coaching
Everything about business comes down to PEOPLE.
Where in business can we escape the impact of
human care, human creativity, human commitment,
human frustration, and human despair? There is no
reason for anything in business to exist if it does not
serve the needs of people.
-Bruce Cryer, Re-Engineering the Human System

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