Everyone who works in the business world today is faced with constant changes and is expected to adapt. In this course, students will identify methods for solving problems resulting from workplace changes. Students will define change management and identify strategies for effectively preparing for change, coping with reaction to change, and becoming an agent of change in their working lives. Course Objective: You will identify ways to solve problems related to change on the job, including recognizing, anticipating, and effectively managing change. You will also define change management, identify change-management strategies, define the psychological process of moving through change, identify ways of preparing for change, and explore ways to embrace change on an ongoing basis. Target Student: This course is for any professional who is experiencing or anticipating change within the work environment. Delivery Method: Instructor led, group-paced, classroom-delivery learning model with structured hands-on activities. Performance-Based Objectives Upon successful completion of this course, students will be able to: • Describe change in the workplace, and effective strategies for change management. • Define the POISS Model of change analysis, and identify the steps of analyzing change. • Define anticipating and embracing change, and identify best practices for both. Course Content Lesson 1: Understanding Change Assess Your Reaction to Change Cope with Stress Cope with Fear Conduct Informational Interviews Lesson 2: Analyzing Change Conduct a Change Analysis Study the Competition Lesson 3: Embracing Change Anticipate Change Identify Best Practices for Reframing Change Identify Best Practices for Embracing Change |
| Everything about business comes down to PEOPLE. Where in business can we escape the impact of human care, human creativity, human commitment, human frustration, and human despair? There is no reason for anything in business to exist if it does not serve the needs of people. -Bruce Cryer, Re-Engineering the Human System |
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