| Coaching Essentials Course Description As a leader in your organization, you are expected to help people meet or exceed expectations and to help ensure productivity and profitability for the organization. Coaching is a leadership tool that is effective in improving performance and contributing to the goals of the organization. In this course, you will explore the benefits of coaching, coaching approaches, how to develop an action plan, and methods for ensuring the coaching process is successful. Course Objective: You will establish a coaching relationship with the coachee, use appropriate skills for conducting the coaching conversation, and be able to create, monitor, and modify the coaching action plan. Target Student: Managers, supervisors, team members, team leaders, project managers, mentors and anyone who needs to coach and give feedback as part of his or her job and who wants to learn how to apply the coaching process in order to successfully improve the performance of others. Prerequisites: There are no prerequisite skills for this course, however, you might be interested in the following related courses: Motivating Employees, Change Management for Managers, Managing Conflict, Performance Management: and Communication Techniques. Delivery Method: Instructor led, group-paced, classroom-delivery learning model with structured hands-on activities. Performance-Based Objectives Upon successful completion of this course, students will be able to: establish the coaching relationship. identify methods of conducting the initial coaching conversation. execute an action plan. Course Content Lesson 1: Establishing the Coaching Relationship Topic 1A: Observe Performance Before Beginning to Coach Topic 1B: Initiate the Coaching Relationship Lesson 2: Conducting the Initial Coaching Conversation Topic 2A: Practice Active Listening Skills Topic 2B: Determine the Coaching Approach Topic 2C: Have the Initial Coaching Conversation Lesson 3: Executing the Action Plan Topic 3A: Create the Action Plan Topic 3B: Modify the Action Plan Topic 3C: Recognize That Goals Have Been Met |
| Everything about business comes down to PEOPLE. Where in business can we escape the impact of human care, human creativity, human commitment, human frustration, and human despair? There is no reason for anything in business to exist if it does not serve the needs of people. -Bruce Cryer, Re-Engineering the Human System |
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