| Communicating Across Cultures Performance-Based Objectives Upon successful completion of this course, students will be able to: • Examine differences between cultures, identify methods of communicating effectively and appropriately with people from different cultures, and describe cultural differences in business protocol. • Identify methods for creating high-performing, cross-cultural teams, describe strategies for conducting successful multicultural negotiations, and explore ways of effectively resolving conflict in other cultures. Course Content Lesson 1: Communicating Across Cultures Recognize Cultural Differences Communicate in Other Cultures Follow Business Protocol in Other Cultures Lesson 2: Working with Other Cultures Work in Teams in Other Cultures Negotiate in Other Cultures Resolve Conflict in Other Cultures |
| Everything about business comes down to PEOPLE. Where in business can we escape the impact of human care, human creativity, human commitment, human frustration, and human despair? There is no reason for anything in business to exist if it does not serve the needs of people. -Bruce Cryer, Re-Engineering the Human System |
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