Emotional Intelligence Course Description

In this course, you will assess your current emotional intelligence
capabilities, determine your strengths, and identify areas for
improvement. You will examine how emotions affect behavior and
how those behaviors impact your relationships with others. You will
also develop strategies for managing the emotional energy in
yourself and others.

Course Objective: You will evaluate your current emotional
intelligence abilities and apply strategies to improve your emotional
intelligence.
Target Student: This course is designed for the emerging manager
or mid-level manager.

Performance-Based Objectives

Upon successful completion of this course, students will be able to:
  • evaluate your emotional intelligence.
  • develop strategies for effectively applying emotional
    intelligence in the workplace.

Lesson 1: Evaluating Emotional Intelligence

Topic 1A: Assess Your Self-Understanding
Topic 1B: Determine Your Ability to Regulate Your Emotions
Topic 1C: Evaluate Your Social Recognition Skills
Topic 1D: Assess Your Social Regulation Skills

Lesson 2: Applying Emotional Intelligence In A Business
Environment

Topic 2A: Improve Your Emotional Intelligence By Understanding
Your Emotions
Topic 2B: Regulate Your Emotions
Topic 2C: Improve Your Social Recognition and Regulation Skills
Topic 2D: Build An Emotionally Intelligent Team
Everything about business comes down to PEOPLE.
Where in business can we escape the impact of
human care, human creativity, human commitment,
human frustration, and human despair? There is no
reason for anything in business to exist if it does not
serve the needs of people.
-Bruce Cryer, Re-Engineering the Human System

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