Getting the Results Without the Authority

In today's business culture, there are circumstances in which a
person who possesses no formal authority is required to
accomplish a task or complete a project. Perhaps you will recognize
a problem or a business need, and you will assume responsibility to
resolve the issue. Or your manager may direct you to complete a
task in which you will need to solicit the help of others in order to
complete the task. This course offers strategies to build
relationships, identify the key people you will need to help complete
your project, ask them for the assistance that you need, and
orchestrate the process of moving your project forward to
completion.

Course Objective: You will you will get results without the authority.

Target Student: Team Leaders, Project Managers, Project Leads,
and anyone else who needs to accomplish results without having
formal chain-of-command authority.

Prerequisites: None.

Performance-Based Objectives

Upon successful completion of this course, students will be able to:
  • build relationships with associates.
  • justify the business need, navigate your company's culture,
    and develop a resolution strategy.
  • get what you need from business associates to complete
    your task.
  • complete a task or project without assistance.

Course Content

Lesson 1: Building Relationships
Topic 1A: Lay Groundwork
Topic 1B: Establish Rapport With Associates by Helping Them
Topic 1C: Establish Your Credibility

Lesson 2: Creating a Strategy to Get Results
Topic 2A: Justify a Business Need
Topic 2B: Build a Plan Around Your Company's Culture

Lesson 3: Getting What You Need from Others
Topic 3A: Prepare to Approach Others for Help
Topic 3B: Ask for What You Need
Topic 3C: Orchestrate Your Plan
Topic 3D: Reward Contributors

Lesson 4: Completing the Project by Yourself
Topic 4A: Justify Completing the Project by Yourself
Topic 4B: Manage the Consequences of Completing the Project by
Yourself
Everything about business comes down to PEOPLE.
Where in business can we escape the impact of
human care, human creativity, human commitment,
human frustration, and human despair? There is no
reason for anything in business to exist if it does not
serve the needs of people.
-Bruce Cryer, Re-Engineering the Human System

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