| Problem Solving Skills Course Description Regardless of the specific organization or position, your skills and previous training have allowed you to gain employment in the corporate world. One thing that you may not be adequately prepared for, however, is dealing with problems. In a corporate environment, using specialized groups to solve problems is becoming more and more common. Being able to work in groups to solve problems will enhance your business knowledge and value to the organization. This course will show you the fundamentals of problem-solving skills—from defining your problem, to presenting it to the key decision makers in your organization. Course Objective: You will investigate strategies to help you clearly define your problem, determine and present your solution, and monitor the results. Target Student: Business professionals who would like to learn effective group problem-solving techniques. Prerequisites: There are no prerequisite skills for this course but these are recommended: Advanced Communication Skills, Negotiating Skills,Business Presentations, and Business Writing: From E-mail to Proposals. Performance-Based Objectives Upon successful completion of this course, students will be able to:
Course Content Lesson 1: Starting to Solve Problems Topic 1A: The Problem-Solving Process Topic 1B: The Nature of Groups Topic 1C: Tools for Problem Solving Topic 1D: Problem-Solving Approaches Lesson 2: Identifying the Problem Topic 2A: Determine the Problem Topic 2B: Investigate the Problem Lesson 3: Determining the Solution Topic 3A: Analyze Problems Creatively Topic 3B: Consider Alternate Solutions Topic 3C: Choose the Best Solution Topic 3D: Solutions to Group Problems Lesson 4: Accepting a Decision Topic 4A: Sell Your Solution Topic 4B: Implement Decisions |
| Everything about business comes down to PEOPLE. Where in business can we escape the impact of human care, human creativity, human commitment, human frustration, and human despair? There is no reason for anything in business to exist if it does not serve the needs of people. -Bruce Cryer, Re-Engineering the Human System |
Courses available at your location with our @YrSite Services |
| Ask about group pricing discounts including GoldReserve plans. |
 | |  | |  | |  | |  | |  |
| 1994-2008 ConnecTotal All rights reserved. |