Microsoft Certified Application Specialist:
Microsoft Office Outlook 2007

Selected courseware addresses Microsoft Certified Application Specialist skills for Microsoft Office.
The following indicate where Outlook 2007 skills are covered. For example, in the "Distribution List" lesson,
"2" indicates course level, 2-E indicates the lesson and topic applicable to that skill, and 2-6,7
indicates the lesson and activity number.


1. Managing Messaging
Objective        Level        Topic(s)        Activity(s)
1.1        Create and send an email message                        
1.1.1        Send messages to multiple recipients                        
§        Carbon copied recipients        1        1-B        1-2
§        Distribution list        2        2-E        2-6, 2-7
§        Blind carbon copied recipients        1        1-B        
1.1.2        Reply to a message                        
§        Reply to all recipients of a message        1        1-D        
§        Reply only to the sender of a message        1        1-D        1-4
1.1.3        Resend a message                        
§        Open the sent items, select a message, change recipients and resend the message 1        1-B        1-2
1.1.4        Forward a message                        
§        Forward a message with an attachment        1        1-D        1-4
1.2        Create and manage your signature and automated messages                        
1.2.1        Create and modify a personal signature                        
§        Create a personal signature        3        1-C        1-4
§        Set up an automatic signature        3        1-C        1-5
§        Create multiple automatic signatures        3        1-C        1-5
1.2.2        Create internal and external Out of Office (OOO) messages                        
§        Set OOO messages to expire at specified time        2        2-D        2-5
§        Turn off OOO messages        2        2-D        2-5
§        Send external OOO only to those who appear in your contacts        2        2-D        
1.3        Manage email message attachments                        
1.3.1        Attach files and items to a message                        
§        Attach a file to a message        1        2-D        2-4
§        Compress large pictures after adding as an attachment        1        2-D        2-4
1.3.2        Preview a message attachment in Office Outlook 2007        1        3-A        3-1
1.3.3        Save attachments to a specific location        1        3-A        3-1
1.3.4        Open a message attachment        1        3-A        3-1
1.4        Configure email message sensitivity and importance settings                        
1.4.1        Set message sensitivity level                        
§        Set the sensitivity of a message to confidential        2        2-A        2-1
1.4.2        Set mail importance level                        
§        Set an outgoing message to high importance        2        2A        2-1
§        Remove a high importance flag from a message before forwarding        2        2A        2-1
1.5        Configure email message security settings                        
1.5.1        Digitally sign a message        3        1E        1-7
1.5.2        Restrict permissions to a message        3        1E        1-9
1.5.3        Encrypt a message        3        1E        1-8
1.6        Configure email message delivery options                        
1.6.1        Add a or remove a flag for follow up        1        3-B        3-2
1.6.2        Delay delivery of a message        2        2-B        2-3
1.6.3        Request read or delivery receipts        2        2-B        2-3
1.6.4        Create email polls using standard or custom voting buttons        2        2-A        2-2
1.6.5        Request that replies be sent to a specific email address        2        2-B        2-3
1.7        View email messages                        
1.7.1        Show, hide, or move the reading pane        1        1-C        1-3
1.7.2        Automatically preview messages        1        1-C        1-3


2. Managing Scheduling
Objective        Level        Topic(s)        Activity(s)
2.1        Create appointments, meetings, and events                        
2.1.1        Create a one-time appointment, meeting, or event        1        5-B, 6-A        5-2, 5-3,
6-1
2.1.2        Create a recurring appointment, meeting, or event        1        5-B, 6-A        5-2, 6-2
2.1.3        Create an appointment, meeting, or event from an
email message        1        5-B, 6-A        5-3, 6-4
2.1.4        Create an appointment, meeting, or event from a task        1        7-A        7-3
2.1.5        Mark an appointment, meeting, or event as private        1        5-C, 6-A        5-5, 6-3
2.2        Send meeting requests                        
2.2.1        Invite mandatory attendees to meetings        1        6-A        6-1, 6-2,
6-3
2.2.2        Invite optional attendees to meetings        1        6-A        6-1
2.2.3        Determine when attendees are available to meet                        
§        Using Smart Scheduling        1        6-A        6-1
§        Using the Scheduling tab        1        6-A        6-1
§        Using Group Schedules        1        6-A        6-5
2.2.4        Track responses to meeting requests        1        6-D        6-8
2.2.5        Schedule meeting resources        1        6-A        6-1
2.3        Update, cancel, and respond to meeting requests                        
2.3.1        Change a meeting time                        
§        Change the meeting time and send an update to all attendees        1        6-D        6-8
§        Propose a new meeting time        1        6-C        6-7
§        Accept a suggested new meeting time        1        6-C        6-7
2.3.2        Add a meeting attendee        1        6-D        6-9
2.3.3        Modify one instance of a recurring meeting        1        6-D        6-10
2.3.4        Send meeting updates only to new attendees        1        6-D        6-9
2.3.5        Cancel a meeting        1        6-D        6-11
2.4        Customize Calendar settings                        
2.4.1        Define your work week        2        1-A        1-1
2.4.2        Display multiple time zones        2        1-B        1-2
2.4.3        Change time zones        2        1-B        
2.4.4        Add pre-defined holidays to the Calendar        2        1-A        1-1
2.5        Share your Calendar with others                        
2.5.1        Configure Free/Busy privacy settings        2        1-C        1-3
2.5.2        Share your calendar with other Office Outlook 2007 users on your network        2        5-A        5-1
2.5.3        Send Calendar information in an email message (Send a calendar via email)                        
§        Show Availability only, Limited details, or Full details        2        5-D        5-7
2.5.4        Publish Calendar information to Office Online        3        7-D        7-6
2.6        View other Calendars                        
2.6.1        View a Calendar shared by another Office Outlook 2007 user on your network        2        5-C        5-6
2.6.2        Subscribe to an Internet Calendar        2        1-A        
2.6.3        View multiple Calendars in overlay mode        2        5-C        5-6


3. Managing Tasks
Objective        Level        Topic(s)        Activity(s)
3.1        Create, modify, and mark tasks as complete                        
3.1.1        Create recurring tasks                        
§        Create a task that occurs regularly for a set period of time (i.e. Every Monday for a six-month period beginning the first week of January)        1        7-A       
 7-2
3.1.2        Create a task from a message                        
§        Flag the message from a person as a task and set it to be completed at a specific time (i.e. next week)        1        7-A        7-3
3.1.3        Set the status, priority, and percent complete of a task                        
§        Mark the status of a task In Progress (i.e., its priority as High, and the percent complete to 50%)        2        4-C        4-3
§        Mark the status of a task as Deferred        2        4-C        
3.1.4        Mark a task as complete        1        7-B        7-4
3.1.5        Mark a task as private        1        7-A        7-1
3.2        Accept, decline, assign, update, and respond to tasks                        
3.2.1        Assign tasks to others                        
§        Assign a task to a person        2        4-A        4-1
3.2.2        Respond to an assigned task                        
§        Decline a task and send a message to the person who assigned you the task explaining why you must decline        2        4-B        4-2
§        Accept a task        2        4-B        4-2
3.2.3        Send a status report on an assigned task                        
§        Send a Status Report to the task owner        2        4-C        4-3



4. Managing Contacts and Personal Contact Information
Objective        Level        Topic(s)        Activity(s)
4.1        Create and modify contacts                        
4.1.1        Create a contact from a blank contact                        
§        Create a new contact        1        4-A        4-1
§        Create a new contact based on another contact        1        4-A        4-2
4.1.2        Create a contact from a message header        1        4-A        4-3
4.1.3        Create a contact from an electronic business card        1        4-D        4-8
4.1.4        Save a contact received as a contact record        1        4-D        4-8
4.1.5        Modify contact information                        
§        Modify a contact and save it to update the existing contact        1        4-D        4-7
§        Modify a contact and save it as a new contact        1        4-A        4-2
§        Add a document, message or other information to a contact        1        4-D        4-7
4.2        Edit and use an electronic business card                        
4.2.1        Edit an electronic business card                        
§        Edit contact information by adding an IM address        3        4-B        4-2
§        Specify the information that appears on the business card        3        4-B        4-2
§        Format the appearance of a business card        3        4-B        4-2
4.2.2        Send an electronic business card to others        1        4-D        4-7
4.2.3        Use an electronic business card as an automatic signature in messages        3        1-C        1-5
4.3        Create and modify distribution lists                        
§        Create a new distribution list        2        2-E        2-6
§        Add and remove people from distribution lists        2        2-E        2-7
§        Update distribution list member information        2        2-E        2-8
4.4        Create a secondary address book                        
4.4.1        Create a secondary address book for personal contacts        1        4-A        4-4
4.4.2        Import a secondary address book from a file                        
§        Import contacts stored in an Excel file into a secondary address book        1        4-A        4-4


5. Organizing Information
Objective        Level        Topic(s)        Activity(s)
5.1        Categorize Office Outlook 2007 items by color                        
5.1.1        Categorize messages, appointments, meetings, contacts, and tasks by color                        
§        Categorize messages, appointments, meetings, and contact information related to a certain person (i.e. RED)        2        7-E        7-6, 7-9,
7-10
§        Create a custom color category        2        7-E        7-9, 7-10
5.1.2        Sort Office Outlook 2007 items by color category        2        7-E        
5.2        Create and manage Office Outlook 2007 data files                        
5.2.1        Create a data file                        
§        Create a .pst file and save it to your desktop        3        3-A        3-2
5.2.2        Add an Office Outlook 2007 data file to, or remove it from, a mail profile        3        3-B        3-2
5.2.3        Change data files settings                        
§        Default location, display name, etc        3        3-C        3-3
5.3        Organize mail folders                        
5.3.1        Create and move mail folder                        
§        Create a new mail folder and move messages into it        1        3-C        3-3
§        Move a folder to another location within Office Outlook 2007        1        3-C        3-4
5.3.2        Move mail between folders                        
§        Manually move mail from domain storage to personal folders        2        7-E        7-9
§        Archive messages older than 90 days        3        5-B        5-2
5.3.3        Specify where a copy of a sent message is saved        1        3-C        3-3
5.3.4        Empty the Deleted Mail and Sent items folders                        
§        Permanently delete        1        1-F        1-6
§        Set the auto empty option for the deleted items folder        1        1-F        1-6
5.3.5        Manage Junk email messages                        
§        Add users to the Blocked Senders List        2        7-F        7-11
§        Add users or domains to the Safe Senders List        2        7-F        
§        Empty the Junk email message folder        2        7-F        
§        Mark a message as Not Junk        2        7-F        
5.4        Locate Office Outlook 2007 items by the search feature                        
5.4.1        Search all email folders in a single search        2        7-B        7-2
5.4.2        Locate all items related to a specific person by searching        2        7-C        7-4
5.4.3        Locate tasks or contacts        2        7-B, 7-C        
5.4.4        Search Office Outlook 2007 items by category        2        7-C        
5.4.5        Create a custom Search Folder        3        2-B        2-2
5.5        Create, modify, and remove rules to manage email messages                        
5.5.1        Create a rule to move email messages                        
§        Create a rule to move messages to a particular folder (possibly create folder again)        2        7-E        7-7
§        Create a rule to delete all email from a sender        2        7-E        
§        Delete a rule        2        7-E        7-8
5.5.2        Create a rule to categorize email        2        7-E        7-9
5.5.3        Create a rule to forward email        2        7-E        7-9
5.5.4        Create a rule to delete email        2        7-E        7-8
5.6        Customize your Office Outlook 2007 experience                        
5.6.1        Show, hide, or minimize the To Do bar                        
§        Minimize the To Do bar        1        1-A        1-1
5.6.2        Customize the To Do bar        2        6-E        6-5
5.6.3        Select the default format for messages                        
§        Apply themes and stationery        3        1-A        1-1
§        Set default fonts for messages        1        2-B        2-2
§        Set default message format (HTML, Rich Text, Text)        2        2-C        
5.6.4        Configure Office Outlook 2007 to be accessible through the web                        
§        Configure RPC over HTTP        3        7-B        7-4
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