Lesson 1: Overview of ACT!

• Starting ACT!

• Observing a Contact Database

 Lesson 2: Creating a Contact Database

• Creating a Contact Database

• Editing a Contact Database

• Printing an Address Book

 Lesson 3: Locating Contacts

• Finding Contacts

• Viewing Contacts

• Sorting Contacts

 Lesson 4: Organizing Contacts

• Categorizing Contacts

• Grouping Contacts

• Managing Contact Groups

 Lesson 5: Scheduling Activities

• Scheduling Activities in the Contacts Window

• Managing Activities

• Scheduling Recurring Activities

• Creating Sales Opportunities

 Lesson 6: Working with Activities in Other ACT! Windows

• Working in the Calendar Windows

• Working in the Task List Window

• Using SideACT! to Manage Notes and Activities

 Lesson 7: Creating Documents with the Word Processor

• Creating a Letter

• Formatting Documents

• Viewing Other Templates

 Lesson 1: Creating and Using Queries

• Creating Queries

• Creating Advanced Queries

• Adding Queries to the Lookup Menu

 Lesson 2: Creating Macros

• Creating a Macro

• Adding Macros to the Toolbar

 Lesson 3: Importing, Exporting, and Synchronizing Data

• Importing Data

• Exporting Data

• Exchanging Data Using Hand-Held Devices

• Synchronizing Data

 Lesson 4: Customizing ACT

• Specifying Startup Settings

• Modifying Fields in a Database

• Modifying Layouts

• Modifying Menus and Keyboard Shortcuts

 Lesson 5: Working with Templates and Mail Merge

• Creating a Mail Merge Template

• Generating Form Letters

• Adding Templates to the Write Menu

 Lesson 6: Customizing Report Templates

• Modifying Report Templates

• Using a Custom Report Template

 Lesson 7: Administrating your ACT! Database

• Managing Data Security

• Performing System Maintenance

 Lesson 8: Internet Features

• Internet Overview

• Internet Links